About Us

Please do not hesitate to call us with a question, a comment, or to get a quote and make a reservation at (607) 539-6600!!!

Our Story & Ownership

The Pet Playhouse and Kennels has a long history of providing a welcoming, safe, and comfortable environment for pets. Originally established by Michelle, the business has remained a family-owned operation, built on years of experience and a genuine love for animals.

In 2026, Caitlyn Williams proudly took ownership of The Pet Playhouse and Kennels, purchasing the business from her aunt, Michelle. Having worked at the facility for the past 15 years as its manager, Caitlyn brings extensive hands-on experience, familiarity with the pets and families we serve, and a commitment to continuing the quality care and personal attention that have always been at the heart of the business.

As the current owner and manager, Caitlyn looks forward to carrying on the family tradition while continuing to provide a safe, caring, and enjoyable experience for every pet that visits.

The Facility

Located on a former dairy farm (please see below), The Pet Playhouse and Kennels is housed within a purpose-built structure constructed in 2006 and designed specifically for animal daycare and boarding. With over 2,500 square feet of space divided into kennel, interior play, animal care, and open areas, the building was originally designed by Michelle based on her extensive experience. The building is fully insulated, has radiant heat in the floors for optimal pet comfort, and is designed to be easily and efficiently cleaned — which happens frequently.

Dog boarding

10 large units which are 4'x 4' indoor, and also have a 4'x 6' outdoor area.
*These kennels can accommodate two compatible dogs.

14 small units which are 3'x 4' indoor, and also have a 3'x 6' outdoor area.

5 small units which are 3'x 5' and are indoor only.

Cat boarding

4 Deluxe (large) cages
*These cages can accommodate two compatible cats.

9 Regular cages

Other animals

Cages and pens as required.

Additionally, there are two fenced outdoor areas; one smaller area of about 3,000 square feet, and a larger area of over three acres, which give the dogs ample space for exercise and play. Looking at the aerial photograph below, the field near the top of the image is where the Pet Playhouse facility is located. The plowed field showing there is just a small portion of the fenced recreation area.

The Farm History

The Pet Playhouse and Kennels is located on a family farm with a rich history spanning generations. Michelle and her husband Mike became the third generation to own the property, which had been a working dairy farm for the two previous generations, before it went to the dogs!!!

Michelle's grandparents, Riley and Charlotte Whittaker, originally purchased the farm in 1938. They built and ran the farm with their three sons, Michelle's father Robert, Donald, and Dennis. In 1970, Robert and his wife Diana took over the farm. With the help of their three children, Michelle, Robert Jr., and Sean, they continued the family dairy business until 1990. Shortly after the dairy cows went away, Michelle and her husband Mike purchased the farm.

In 2026, the Pet Playhouse business entered its next chapter when Michelle's niece, Caitlyn Williams, purchased the business after serving as its manager for 15 years, continuing the family's tradition of caring for animals.